Frequently asked questions
Engineered for Clarity
Can I use multiple DatumCards on one phone?
Can I use multiple DatumCards on one phone?
Each DatumCard is designed to create a unique, encrypted bond with a single Apple ID or Google Account. This one-to-one pairing ensures the highest level of security for each item you track. To track multiple items with our cards, we recommend using them with different family members or on separate devices.
Your First Charge
Your First Charge
Your DatumCard arrives with a partial charge, ready for immediate activation. To ensure maximum battery life and calibrate it for long-term performance, we recommend giving it a full wireless charge upon arrival. This single step prepares your card for months of unwavering certainty.
How does worldwide tracking work?
How does worldwide tracking work?
The DatumCard utilizes the vast and secure network of hundreds of millions of Apple and Google devices. When your card is near any device on the network, its location is anonymously updated, giving you a
precise reference point anywhere in the world.
Is the battery rechargeable?
Is the battery rechargeable?
Yes. The DatumCard is built for the long term. It features a high-endurance battery that recharges wirelessly using any Qi-compatible charger. This eliminates the waste of disposable trackers and ensures your device is a lasting investment in your peace of mind.
Does it work with RFID-blocking wallets?
Does it work with RFID-blocking wallets?
Absolutely. The DatumCard is engineered to function seamlessly inside RFID-blocking wallets. For optimal performance, we recommend placing it in an outer pocket of your wallet.
What is the effective range for ringing the card?
What is the effective range for ringing the card?
The Bluetooth connection has a range of up to 200 ft (60 m) in a clear line of sight. Within this range, you can make the DatumCard ring from your phone to pinpoint its exact location.
How does the Apple vs. Android compatibility work?
How does the Apple vs. Android compatibility work?
The DatumCard comes in two distinct versions, each optimized for its ecosystem. Simply select the Apple Find My or Google Find My Device version at checkout to ensure a seamless and secure connection with your phone.